Website Terms of Use
These terms govern your use of the website operated by Surrey Maintenance & Cleaning Limited. By using this website, you agree to these terms. If you do not agree, you should not use the site.
About us
Surrey Maintenance & Cleaning Limited
Registered in England and Wales
Company number: 16589021
Registered office: 3 Cocklebarrow Farm Cocklebarrow, Aldsworth, Cheltenham, England, GL54 3PU
Email: oliver@surreymaintenance.co.uk
Telephone: 078 5931 6564
Use of this website
You may use this website only for lawful purposes. You must not:
use the site in any way that breaches any law or regulation,
attempt to gain unauthorised access to the site, server or connected systems,
introduce viruses, malware or harmful code,
interfere with the operation or security of the site,
use content from the site for commercial purposes without our written permission.
Website content
The content on this website is provided for general information only. While we try to ensure that information is accurate and up to date, we do not guarantee that all content is complete, accurate or current.
Any information on services, response times, case studies, examples, pricing guidance or outcomes is indicative only and does not form a binding offer unless expressly confirmed in writing.
Quotations and services
Any quotation, proposal, estimate or service scope provided through or following use of this website is subject to separate written terms, scope, pricing and acceptance.
A website enquiry or quote request does not create a contract between you and Surrey Maintenance & Cleaning Limited.
Intellectual property
All intellectual property rights in this website and its content, including text, design, branding, logos, graphics and images, belong to Surrey Maintenance & Cleaning Limited or its licensors unless otherwise stated.
You may view, download and print material from the website for your own internal business or personal reference only. You must not reproduce, modify, distribute or commercially exploit any content without prior written consent.
Links to other websites
This website may contain links to third-party websites. These are provided for convenience only. We do not control and are not responsible for the content, security or privacy practices of third-party sites.
Limitation of liability
To the fullest extent permitted by law, Surrey Maintenance & Cleaning Limited excludes all liability for any loss or damage arising from use of, or reliance on, this website or its content.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
Availability
We do not guarantee that the website will always be available, uninterrupted, secure or free from errors or viruses. We may suspend, withdraw or change the website at any time without notice.
Privacy and cookies
Use of this website is also governed by our Privacy Policy and Cookie Policy.
Governing law
These terms are governed by the law of England and Wales. Any disputes arising in connection with these terms or this website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer law requires otherwise.
Effective date: 4 April 2026
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3. COOKIE POLICY
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Cookie Policy
Our website uses cookies and similar technologies to make the site work, improve performance, understand usage and, where applicable, support marketing.
Some cookies are strictly necessary for the website to function. Others, such as analytics and marketing cookies, are optional and will only be used where you give consent.
You can manage your preferences through our cookie banner or browser settings at any time.
We may use the following categories of cookies:
strictly necessary cookies – required for core website operation,
analytics cookies – help us understand website traffic and usage,
functionality cookies – remember preferences and settings,
marketing cookies – used to measure ad performance and personalise advertising where applicable.
You can withdraw consent at any time through the cookie settings on the website.
Effective date: 4 April 2026
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4. WEBSITE ENQUIRY FORM NOTICE
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Website Enquiry Form Notice
By submitting this form, you consent to Surrey Maintenance & Cleaning Limited contacting you about your enquiry. We will use your details only to respond to your request and manage any resulting quotation or service enquiry. For more information on how we use personal data, please see our Privacy Policy.
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5. FOOTER COMPANY DISCLOSURE
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Footer Company Disclosure
Surrey Maintenance & Cleaning Limited
Registered in England and Wales
Company No. 16589021
Registered Office: 3 Cocklebarrow Farm Cocklebarrow, Aldsworth, Cheltenham, England, GL54 3PU
Email: oliver@surreymaintenance.co.uk
Telephone: 078 5931 6564
Privacy Policy | Terms of Use | Cookie Policy | Contact
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6. COMPLAINTS WORDING
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Complaints
If you have a complaint about our website, services or the way we have handled your enquiry, please contact us first at oliver@surreymaintenance.co.uk and we will aim to deal with the matter promptly and fairly.
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7. IMPORTANT NOTES FOR AOTC / WEBSITE BUILD
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Important Notes
Add links in the website footer to:
Privacy Policy
Terms of Use
Cookie Policy
Contact
Use a proper cookie banner if the website uses:
Google Analytics
Meta Pixel
Google Ads tracking
HubSpot tracking
embedded maps
embedded videos
live chat
reCAPTCHA
booking or form tracking tools
If Surrey Maintenance & Cleaning Limited is VAT registered, add the VAT number to the footer and contact page.
If the website takes deposits, bookings, or online payments, add separate:
Consumer Terms and Conditions
Cancellation and Refund Policy