--- title: Privacy Policy --- [Skip to content](https://surreymaintenance.co.uk/privacy-policy#main-content) ![logo-web-167](https://surreymaintenance.co.uk/hs-fs/hubfs/logo-web-167.png?width=166&height=157&name=logo-web-167.png)Homepage - [Why Us](https://surreymaintenance.co.uk/?hsLang=en-gb#why) - [Commercial](https://surreymaintenance.co.uk/commercial-services?hsLang=en-gb) - [Domestic](https://surreymaintenance.co.uk/?hsLang=en-gb#services) - [Reviews](https://share.google/ngFEi1zHOYw6Xa7ny) [Get a Quote / Book a Job](https://tradehq.co.uk/surreymaintenancecleaning/enquire) - [Why Us](https://surreymaintenance.co.uk/?hsLang=en-gb#why) - [Commercial](https://surreymaintenance.co.uk/commercial-services?hsLang=en-gb) - [Domestic](https://surreymaintenance.co.uk/?hsLang=en-gb#services) - [Reviews](https://share.google/ngFEi1zHOYw6Xa7ny) [Get a Quote / Book a Job](https://tradehq.co.uk/surreymaintenancecleaning/enquire) # Privacy Policy ## 1. Who We Are This Privacy Policy applies to Surrey Maintenance and Cleaning Ltd. Registered Address: 3 Cocklebarrow Farm Cocklebarrow, Aldsworth, Cheltenham, England, GL54 3PU Company Number: 16589021 Data Controller Contact: oliver@surreymaintenance.co.uk We are committed to protecting your privacy and ensuring your data is handled securely and lawfully. ## 2. What Information We Collect We may collect and process the following types of personal data: Identity Data: Full name, title, date of birth Contact Data: Email address, phone number, mailing address Financial Data: Investment amounts, bank account details (where applicable) Technical Data: IP address, browser type, device, cookies Usage Data: Page interactions, form submissions, investor preferences Marketing Data: Your communication preferences and interaction history We do not collect any special category (sensitive) data unless explicitly provided and with your consent. ## 3. How We Collect Your Data We collect personal data via: Direct interactions (e.g. enquiry forms, investor onboarding, email) Automated technologies (e.g. website cookies) Third-party services (e.g. marketing platforms, referral partners) ## 4. How We Use Your Data Your data may be used to: Respond to your enquiries or investment interest Provide updates on current or future investment opportunities Carry out due diligence, AML, or KYC checks (where applicable) Send newsletters, project announcements, or marketing materials Comply with legal, financial, and regulatory obligations Improve our website and user experience We only process your data where we have a lawful basis — such as your consent, a contract, legal obligation, or our legitimate business interests. ## 5. Sharing Your Data We may share your data with: Professional advisers (e.g. solicitors, accountants) Regulatory or government authorities (e.g. HMRC, FCA, Companies House) Joint venture partners or SPVs in which you express an investment interest Service providers for marketing, compliance, or technical support We never sell your personal data. ## 6. International Transfers We do not routinely transfer your personal data outside the UK or EEA. Where this is necessary (e.g. for cloud service providers), we ensure appropriate safeguards such as Standard Contractual Clauses are in place. ## 7. Data Retention We retain your data only as long as necessary to fulfil the purposes we collected it for, including legal and financial record-keeping. Typical retention periods: Enquiry/contact data: 2 years Investor records: 6+ years post-investment Marketing preferences: Until you withdraw consent ## 8. Your Rights Under UK GDPR, you have the right to: Access the personal data we hold about you Correct inaccurate or incomplete data Request deletion of your data (in certain cases) Object to or restrict processing Withdraw consent at any time Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise your rights, oliver@surreymaintenance.co.uk ## 9. Data Security We implement appropriate security measures (e.g. encryption, access controls) to protect your data from unauthorised access, alteration, or loss. ## 10. Cookies Our website uses cookies to enhance your browsing experience and collect anonymous analytics. You can manage your cookie preferences via your browser settings. 11\. Updates to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website. Material changes will be communicated directly if appropriate. 📩 Contact If you have questions about this policy or your data, please contact:  oliver@surreymaintenance.co.uk  ![logo-web-1trans](https://surreymaintenance.co.uk/hs-fs/hubfs/logo-web-1trans.png?width=166&height=157&name=logo-web-1trans.png) ### Safe. Reliable. Spotless Exterior cleaning you can count on — from blocks to bungalows. Gutter clearing, pressure washing, roof moss removal & more. Surrey Maintenance is fully insured and trained to keep your properties clean, compliant, and cared for. ✅ Surrey Maintenance & Cleaning Limited - Registered in England and Wales - 16589021 ✅ £5M Public Liability Insurance ✅ City & Guilds Certified [![Surrey Maintenance and Cleaning Ltd](https://surreymaintenance.co.uk/hs-fs/hubfs/logo-new-square.jpg?width=160&height=160&name=logo-new-square.jpg "Surrey Maintenance and Cleaning Ltd")](https://surreymaintenance.co.uk?hsLang=en-gb) ## Like us on Social Media --- © 2025 Surrey Maintenance & Cleaning Limited Registered in England and Wales - Company No. 16589021, VAT number - 515 2990 86 Registered Office: 3 Cocklebarrow Farm Cocklebarrow, Aldsworth, Cheltenham, England, GL54 3PU Email: [oliver@surreymaintenance.co.uk](mailto:oliver@surreymaintenance.co.uk)   All rights reserved.   [Privacy Policy](https://surreymaintenance.co.uk/privacy-policy) [Consumer and Business Terms](https://surreymaintenance.co.uk/refund-terms?hsLang=en-gb) [Terms of Use](https://surreymaintenance.co.uk/website-terms-of-use?hsLang=en-gb) [Contact Us](https://surreymaintenance.co.uk/?hsLang=en-gb#contact)   Website and Marketing by [Ahead of the Curve](http://aotc.dev)