Privacy Policy
1. Who We Are
This Privacy Policy applies to Surrey Maintenance and Cleaning Ltd.
Registered Address: 3 Cocklebarrow Farm Cocklebarrow, Aldsworth, Cheltenham, England, GL54 3PU
Company Number: 16589021
Data Controller Contact: oliver@surreymaintenance.co.uk
We are committed to protecting your privacy and ensuring your data is handled securely and lawfully.
2. What Information We Collect
We may collect and process the following types of personal data:
Identity Data: Full name, title, date of birth
Contact Data: Email address, phone number, mailing address
Financial Data: Investment amounts, bank account details (where applicable)
Technical Data: IP address, browser type, device, cookies
Usage Data: Page interactions, form submissions, investor preferences
Marketing Data: Your communication preferences and interaction history
We do not collect any special category (sensitive) data unless explicitly provided and with your consent.
3. How We Collect Your Data
We collect personal data via:
Direct interactions (e.g. enquiry forms, investor onboarding, email)
Automated technologies (e.g. website cookies)
Third-party services (e.g. marketing platforms, referral partners)
4. How We Use Your Data
Your data may be used to:
Respond to your enquiries or investment interest
Provide updates on current or future investment opportunities
Carry out due diligence, AML, or KYC checks (where applicable)
Send newsletters, project announcements, or marketing materials
Comply with legal, financial, and regulatory obligations
Improve our website and user experience
We only process your data where we have a lawful basis — such as your consent, a contract, legal obligation, or our legitimate business interests.
5. Sharing Your Data
We may share your data with:
Professional advisers (e.g. solicitors, accountants)
Regulatory or government authorities (e.g. HMRC, FCA, Companies House)
Joint venture partners or SPVs in which you express an investment interest
Service providers for marketing, compliance, or technical support
We never sell your personal data.
6. International Transfers
We do not routinely transfer your personal data outside the UK or EEA. Where this is necessary (e.g. for cloud service providers), we ensure appropriate safeguards such as Standard Contractual Clauses are in place.
7. Data Retention
We retain your data only as long as necessary to fulfil the purposes we collected it for, including legal and financial record-keeping.
Typical retention periods:
Enquiry/contact data: 2 years
Investor records: 6+ years post-investment
Marketing preferences: Until you withdraw consent
8. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (in certain cases)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, oliver@surreymaintenance.co.uk
9. Data Security
We implement appropriate security measures (e.g. encryption, access controls) to protect your data from unauthorised access, alteration, or loss.
10. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous analytics. You can manage your cookie preferences via your browser settings.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Material changes will be communicated directly if appropriate.
📩 Contact
If you have questions about this policy or your data, please contact:
oliver@surreymaintenance.co.uk